Explorer House Guidelines and Procedures

As owners of Explorer House we welcome guests to our bed and breakfast lodging option in Niagara-on-the-Lake. To assure an enjoyable and comfortable stay for all, we ask that you review our policies.

Reservations: [Read Details…]

A credit card is required to guarantee your reservation.

Occupancy: [Read Details…]

All suites sleep a maximum of two (2) guests. We do not accept guests under the age of 16.

Smoking is NOT permitted anywhere on the property.

Cancellations: [Read Details…]

As a small business with just three guest suites to offer, it is imperative that we both protect our business and make sure that we are able to offer our services to our guests.

A 15-day cancellation notice prior to your arrival date results in no cancellation charges. However, reservations resulting in cancellations from 14 to 8 days prior to your arrival date will result in a $50 cancellation fee.

If the cancellation is seven (7) days or less from your arrival date, chances are slim that we will be able to re-book the room. Therefore, full room rates are charged for these short-term notices.

Please be aware of this policy when booking your stay.

Check In/Check-Out: [Read Details…]

Check-in is between 3 – 6 p.m. If you are delayed, please call to confirm time of arrival.

Check-out is 10:30 a.m.

Payment: [Read Details…]

  • Rates are in Canadian dollars and are subject to the 13% HST (Harmonized Sales Tax). Long weekend rates increase by $10 per room, per night.
  • VISA, MasterCard, or Cash accepted

Minimum Stay: [Read Details…]

During high season and weekends in low season a two-night stay minimum is required.

Pets: [Read Details…]

Pets are not permitted in our guests’ rooms or in any guest area. If you are traveling with your pet, our resident cats Drake & Darwin and Cleopatra (who you won’t see in any of the guest areas) are happy to recommend a local pet-only bed and breakfast for your furry friend(s).